Laura Janisse is a Principal UX Researcher and Strategist at Skylight, where she partners with the U.S. Air Force's BESPIN software factory working at the intersection of human-centered strategy and software development to improve efficiency and mission impact across a complex, high-stakes environment. Her career has been defined by co-founding and scaling research and design functions from the ground up — at Kaiser Permanente, leading an enterprise experience design practice serving millions of members; at Bayer, directing CX and service design strategy for a global consumer wellness product; and at IDEO, designing end-to-end service journeys and coaching organizations to embed human-centered thinking at the core of how they build.

She holds an MFA in Design Research, a certificate from Harvard's Business Leadership for Creative Leaders program, and a certificate in AI Applications for Design Research — an area she actively practices, using AI as a craft multiplier to accelerate synthesis and sharpen strategic insight.