Identity is the foundational pillar of Zero Trust, yet identity, credential, and access management across much of the Department still runs on manual, siloed processes. Access is requested on paper or in disconnected ticket queues, recertifications are tracked in spreadsheets, and audits surface problems long after the fact. Current direction is changing this quickly. The Department is retiring the paper-based DD Form 2875 in favor of automated enterprise access workflows, with milestones during 2026 and a target for Zero Trust capability in fiscal year 2027. Meeting those milestones at the scale of millions of identities, while keeping pace with mission tempo, is an active and near-term challenge.

This session examines how agentic AI can automate the identity work that most strains the workforce while strengthening, rather than loosening, control. It covers automating the joiner, mover, and leaver lifecycle so that provisioning and, critically, deprovisioning happen consistently; handling access requests in natural language with policy-checked approvals; monitoring continuously for segregation-of-duties conflicts; and generating audit-ready evidence as a byproduct of normal operations rather than a separate scramble before an inspection. The approach is deliberately vendor-neutral and federation-aware, designed to work across existing identity governance, directory, and service-management systems. Throughout, AI augments rather than replaces human judgment: high-risk decisions stay with people, every action is logged, and the design aligns to current guidance, including NIST SP 800-63-4, the DoD ICAM Federation Framework, and the workflow guidance retiring the DD Form 2875.

The session lays out a pragmatic adoption path that earns trust before granting autonomy, beginning with the AI operating in a shadow or advisory mode, proving its accuracy against existing processes, and expanding to higher-autonomy actions only as confidence and evidence accumulate. Sample ICAM automation workflows will be demonstrated in a modern Agentic AI Platform.

What you will learn:

• A reference approach for automating ICAM access workflows on the Zero Trust timeline

• How agentic automation handles provisioning, deprovisioning, access requests, and segregation-of-duties monitoring

• How to align an identity-automation design to NIST SP 800-63-4 and current DoD ICAM guidance

• The governance and accreditation considerations that keep identity automation defensible

• A phased adoption path that earns trust before increasing autonomy

Who should attend: ICAM and identity program leads, Zero Trust leads, ISSMs and cyber leaders, and program managers responsible for access management, audit, and compliance.